Fitbit is recalling 1.7 million Ionic smartwatches after discovering that some of them may have spontaneously burst into flames. The company says that it has identified and fixed the problem and that no one has been injured as a result of the issue. However, it is still recalling the watches “out of an abundance of caution. Fitbit has announced a recall of 1.7 million Ionic smartwatches due to a potential issue with the device’s bands. The company says that the watches’ bands may detach and create a choking hazard for users. Fitbit has not received any reports of injuries related to the issue but is recalling the watches as a precaution.
Fitbit has announced a recall for their Ionic Smartwatch. The recall is for 1.7 million watches, and it is due to a problem with the device’s battery. The battery can overheat and cause the watch to melt or catch on fire. Fitbit has urged customers to stop using the watch and return it to them immediately. Fitbit has announced that it is recalling 1.7 million Ionic smartwatches due to a potential glitch that could cause the devices to overheat. The company says that it has not received any reports of injuries or incidents related to the glitch, but is recalling the watches as a precaution. The recall affects all Ionic smartwatches that were sold from September 2017 through January 2018.
What customers should do if they own an Ionic smartwatch:
- Ionic smartwatch owners should contact Fitbit to initiate a recall of the device.
- The recall is due to a potential malfunction that can cause the smartwatch to overheat.
- The overheating issue can cause the watch to break and potentially catch on fire.
- Owners of the Ionic smartwatch should receive a full refund for their purchase.
The recall is a major setback for Fitbit, which recently launched the Ionic in an attempt to compete with Apple’s popular smartwatch.
Fitbit’s statement on the recall:
Fitbit says that it has received reports of 55 incidents of battery overheating, including one report of a minor burn. Fitbit is recalling all 1.7 million of their Ionic smartwatches after a small number of the devices caught fire. The company said that it had identified the issue and was working on a fix, but decided to recall the watches out of an abundance of caution. The problem seems to be with the watch’s battery, which can overheat and catch fire.
How the recall might affect the company’s future:
Fitbit has announced that it is recalling 1.7 million Ionic smartwatches, due to a potential safety issue with the device’s battery. The company says that the watches may overheat and cause burns or blisters on the skin. Fitbit is asking customers who have purchased an Ionic watch to stop using it and return it to the company for a full refund. Fitbit, which makes fitness trackers and smartwatches, is not the first company to have problems with its products. In 2013, Samsung recalled nearly 5 million Galaxy Note 7 smartphones due to overheating and fires.